At General Trade, we stand behind the quality of our products and the excellence of our installations. This warranty outlines the terms and conditions of the coverage provided for our commercial kitchen equipment and services.
All new commercial kitchen equipment supplied by General Trade is covered by the original manufacturer's warranty. The duration and terms of this warranty vary by manufacturer and product. Please refer to the specific warranty documentation provided with your equipment for detailed information. General Trade will assist in facilitating warranty claims with manufacturers on behalf of our clients.
General Trade guarantees the quality of our installation services for a period of [X months/years, e.g., 12 months] from the date of completion. This warranty covers defects in workmanship related to the installation of equipment and fixtures. It does not cover damage caused by misuse, abuse, unauthorized repairs, or normal wear and tear.
To make a warranty claim, please contact our customer service team at [Your Phone Number] or [Your Email Address] with your original purchase invoice and a description of the issue. Our team will guide you through the process.
This warranty is non-transferable and applies only to the original purchaser. General Trade's liability under this warranty is limited to the repair or replacement of defective parts or services, at our discretion. We are not liable for any indirect, incidental, or consequential damages.
For any questions regarding our warranty policy, please do not hesitate to contact us.
